KindChat - Privacy Policy

KindChat Privacy Policy

Percymontry (hereinafter referred to as the "Company") protects members' personal information in accordance with the Act on Promotion of Information and Communications Network Utilization and Information Protection, Personal Information Protection Act, etc. We establish and disclose the following privacy policy.

1. Items and methods of collecting personal information
The company collects the following personal information at the time of membership registration for membership registration, service provision contract execution, service provision fee settlement, and other service provision.
1) Collection items
Gender, access log, item login ID, nickname, photo, IP address, device identification number, service use record, visit record, bad use record, payment information, mobile phone number, conversation record, status message information, Primary Account
2) How personal information is collected
KindChat (membership registration), wired consultation through customer center, online consultation through e-mail
2. Purpose of collection and use of personal information
The company uses the collected personal information for the following purposes.
1) Settlement of fees according to service provision contract execution and service provision: provision of contents, purchase and payment

2) Member management: identity verification according to the use of membership service, personal identification, prevention of fraudulent use of bad members and unauthorized use, confirmation of intention to join, handling complaints such as complaints, delivery of notices

3) Utilization for marketing and advertising: Delivery of advertising information such as events, identification of access frequency, or statistics on service use by members

3. Retention and use period of personal information
In principle, after the purpose of collecting and using personal information is achieved, the information is destroyed without delay. However, if it is necessary to preserve it in accordance with the provisions of the relevant laws and regulations, the company will keep the member information for a certain period set forth in the relevant laws and regulations as follows.

Purpose of collection and use of personal information
Member registration and management of personal information collected to provide goods or services
Gender, access log, item login ID, nickname, photo, IP address, device identification number, service use record, visit record, bad use record, payment information, mobile phone number, conversation record, status message information, Primary Account

Period of retention and use of personal information Until business operator/organization service withdrawal
Until the completion of the supply of goods and services and the completion of bill payment settlement However, if there is a period stipulated by the law, until the end of the period
1) Act on Consumer Protection in Electronic Commerce, Etc. - Records on display and advertisement: 6 months
- Records on contract or subscription withdrawal, payment, supply of goods, etc.: 5 years
- Records on consumer complaints or dispute handling: 3 years
2) Protection of Communications Secrets Act - Internet log records: 3 months
3) Electronic Financial Transaction Act
- Records on electronic financial transactions: 5 years

4. Personal information destruction procedure and method
In principle, the company destroys the information without delay after the purpose of collecting and using personal information is achieved. The destruction procedure and method are as follows.
1) Destruction procedure: After the purpose is achieved, the information entered by the member for membership registration is transferred to a separate DB (in the case of paper, a separate filing cabinet), Refer to the period of use) After being stored for a certain period of time, it is destroyed. Personal information transferred to a separate DB is not used for any purpose other than being retained unless otherwise required by law.
2) Destruction method: Personal information stored in the form of an electronic file is deleted using a technical method that cannot reproduce the record.

5. Provision of personal information
In principle, the company does not provide the user's personal information to the outside world. However, the following cases are exceptions.
1) When users have agreed in advance
2) In accordance with the provisions of the law or in accordance with the procedures and methods set forth in the law for the purpose of investigation, if there is a request from the investigative agency

6. Consignment of collected personal information
The company does not consign member information to external companies without the member's consent. If such a need arises in the future, we will notify the member of the entrusted person and the contents of the entrusted business, and obtain prior consent if necessary.

7. Rights of users and legal representatives and how to exercise them
Members and their legal representatives may request to inquire, modify, or cancel the personal information of themselves or children under the age of 14 registered to the person in charge at any time. Members and their legal representatives can view or modify their personal information in writing, by phone, e-mail, fax, etc. to the person in charge of personal information management of the company, and the company will take action without delay. If a member requests correction of an error in personal information, the personal information will not be used or provided until the correction is completed. In addition, if wrong personal information has already been provided to a third party, the result of the correction will be notified to the third party without delay so that the correction can be made.

8. Matters concerning the installation, operation and refusal of automatic personal information collection devices
The company does not collect your cookies.

9. Civil service related to personal information
In order to protect customers' personal information and handle complaints related to personal information, the company appoints the relevant department and personal information manager as follows.
- Customer Service Department: Customer Management Team
- Manager: Yoon Seung-hyun
- Email:appletree.soft2020@gmail.com
You can report all complaints related to personal information protection that occur while using the company's services to the person in charge of personal information management or the department in charge. The company will provide prompt and sufficient answers to users' reports.
If you need to report or consult about other personal information infringement, please contact the organizations below.
1. Personal Dispute Mediation Committee (www.1336.or.kr/1336)
2. Information Protection Mark Certification Committee (www.eprivacy.or.kr/02-580-0533~4)
3. Internet Crime Investigation Center, Supreme Prosecutors' Office (http://icic.sppo.go.kr/02-3480-3600)
4. Police Agency Cyber Terror Response Center (www.ctrc.go.kr/02-392-0330)

10. Changes to Privacy Policy

A. If there is any addition, deletion or modification of the contents of the current Privacy Policy, it will be notified through the notice of the service at least 7 days before the revision. However, if there is a significant change in user rights, such as collection and use of personal information and provision to a third party, it will be notified at least 30 days in advance.
B. This Privacy Policy is effective as of January 1, 2023.